GENERAL PRIVACY STATEMENT
INN RESOURCE PHILIPPINES, the managing company of the HOTEL SAVANO, hereinafter referred to us “HS”, “we”, “our”, and “us”, commit to respect your right to privacy. We assure you that, when you share your Personal Data in the course of our interactions or dealing, we strive to comply with the Philippines’ Data Privacy Act (“DPA”), its Implementing Rules and Regulations (“IRR”), and other relevant government regulations and issuances. This is a general statement on its data processing activities to notify Data Subjects of categories of Personal Data processed and the purpose and extent of processing. This is not a consent form but a notification of how we process Personal Data in its established practices and operations.
What personal data does Hotel Savano collect from you?
We only collect personal data needed to serve you effectively and carry out our business operations and obligations. This may include your basic personal details such as name, age, birthday, address, nationality, contact information, contact or personal information of your relatives, guardian, or next of kin. In some situations, we may also collect medical information and health profile for us to customize our products and services according to your needs.
Why does Hotel Savano collect and process your Personal Data?
We collect only the Personal Data needed to effectively serve you and carry out its business operations and obligations. We may collect, use, and process your Personal Data for the following general purposes –
⦁ To conduct due diligence before executing a contract, and to facilitate the fulfillment of the terms of the contract thereafter (i.e. bookings, reservations, employment, supplier agreements);
⦁ to respond to queries, complaints, and requests;
⦁ to provide information about our services and products and promote effectively them;
⦁ to conduct research and analysis to improve customer experience, management system, eternal or internal controls;
⦁ to maintain safety and security; and
⦁ to comply with legal, regulatory, and contractual requirements or obligations.
⦁ To conduct due diligence before executing a contract, and to facilitate the fulfillment of the terms of the contract thereafter (i.e. bookings, reservations, employment, supplier agreements);
⦁ to respond to queries, complaints, and requests;
⦁ to provide information about our services and products and promote effectively them;
⦁ to conduct research and analysis to improve customer experience, management system, eternal or internal controls;
⦁ to maintain safety and security; and
⦁ to comply with legal, regulatory, and contractual requirements or obligations.
How does Hotel Savano collect your Personal Data?
Depending on a particular transaction and your preference, we collect your Personal Data physically through printed forms, attachments, and other documents, or electronically through electronic systems, electronic platforms, e-forms, email, or electronic submission of information directly through you or your representatives
When does Hotel Savano collect personal data collect from you?
We generally collect your Personal Data upon your entry to our establishment (CCTV or entry records) or at the onset of your transaction with us, such as inquiry, reservation, booking, and our other services.
What is Hotel Savano’s general policy on storage, transmission, and transfer of Personal data collected from you?
Personal Data are stored in physical and electronic data processing systems managed by our groups, offices, and units. Physical records are generally stored in folders or envelopes in drawers or shelves. Electronic records are generally stored in servers in our possession or control, or in cloud storage that we control or availed. Personal Data are transmitted and transferred under Chapter III of the Data Privacy Act of 2012 and Rule V of its Implementing Rules and Regulations.
How long does Hotel Savano keep Personal Data?
Retention period for Personal Data we collect varies on the kind of transaction. We retain data in accordance with our retention policies, observing laws and government rules and regulations, and locally and internationally accepted practices and standards.
What are your rights as Data Subject?
As provided by law, you may object to the processing of your personal data, request to access your personal information, and/or have it corrected, erased, or blocked on reasonable grounds. For the details of your rights as a data subject, you can get in touch with our Data Protection Officer at contact details below or at National Privacy Commission at https://privacy.gov.ph/data-privacy-act/#16. We will consider your request and reserves the right to deal with the matter in accordance with the law. While you may withdraw your consent anytime, you must understand that we may refrain providing you our services as a consequence of your withdrawal.
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How do we use Cookies on this site?
⦁ Analytics Cookies – Every time you visit our website a service we use provided by another company saves an analytics cookie. This analytics cookie tells us if you’ve been on the site before, how often you visit, how long you stay, etc.
⦁ Registration Cookies – Each time you visit our website, we generate or we use that cookies to map your data to the account you’re logged in with. We also use the registration cookie to figure out which services you have access to across the Hotel Savano.
While there is information in the registration cookie such as your email, it is obfuscated and decodable only by Hotel Savano services. We will also sometimes use the registration cookie with the analytics cookie to figure out what pages you have read on the site so we can recommend stories that you might like to read.
⦁ Advertising Cookies – The advertisements you see on our website are provided by another company. These companies use their own cookies to track the performance of their advertisements. They may also use advertising cookies to anonymously present ads to you even on other websites, based on your browsing history. These companies have their own cookie policies and Hotel Savano cannot modify or alter their cookies in any way.
⦁ Performance Cookies – Performance cookies collect information on how users interact with websites hosted on (name of host), including what pages are visited most, as well as other analytical data. These details are only used to improve how the website functions.
⦁ Registration Cookies – Each time you visit our website, we generate or we use that cookies to map your data to the account you’re logged in with. We also use the registration cookie to figure out which services you have access to across the Hotel Savano.
While there is information in the registration cookie such as your email, it is obfuscated and decodable only by Hotel Savano services. We will also sometimes use the registration cookie with the analytics cookie to figure out what pages you have read on the site so we can recommend stories that you might like to read.
⦁ Advertising Cookies – The advertisements you see on our website are provided by another company. These companies use their own cookies to track the performance of their advertisements. They may also use advertising cookies to anonymously present ads to you even on other websites, based on your browsing history. These companies have their own cookie policies and Hotel Savano cannot modify or alter their cookies in any way.
⦁ Performance Cookies – Performance cookies collect information on how users interact with websites hosted on (name of host), including what pages are visited most, as well as other analytical data. These details are only used to improve how the website functions.
How to remove cookies?
All browsers support removing all cookies, or cookies from a particular website.
Unfortunately, we will lose the ability to recognize you as a logged-in user, or the ability to remember your preferences if you remove the “Hotel Savano” cookies.
Should you wish to remove your cookies
⦁ On your computer, open Browser. ex: “Chrome”.
⦁ At the top right, click More.
⦁ Click More tools Clear browsing data.
⦁ At the top, choose a time range. To delete everything, select All time.
⦁ Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
⦁ Click Clear data.
Unfortunately, we will lose the ability to recognize you as a logged-in user, or the ability to remember your preferences if you remove the “Hotel Savano” cookies.
Should you wish to remove your cookies
⦁ On your computer, open Browser. ex: “Chrome”.
⦁ At the top right, click More.
⦁ Click More tools Clear browsing data.
⦁ At the top, choose a time range. To delete everything, select All time.
⦁ Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
⦁ Click Clear data.
How can you contact us?
For any complaints, concerns, or questions regarding the collection and use of your personal data, you can contact our Data Protection Officer at:
The Data Protection Officer
Hotel Savano, Savano Park, Quirino Highway,
Brgy. San Manuel, City of San Jose del Monte, Bulacan
hotelsavano.dpo@hotelsavano.com
(044) 323 – 3000 loc. 4
The Data Protection Officer
Hotel Savano, Savano Park, Quirino Highway,
Brgy. San Manuel, City of San Jose del Monte, Bulacan
hotelsavano.dpo@hotelsavano.com
(044) 323 – 3000 loc. 4
How can you be updated with changes to our privacy policy?
Hotel Savano reserves the right to modify our Privacy Policy at any time at our sole discretion and will publish notice of any such modification through our bulletin boards or website. Any modification is effective immediately upon posting